IT Service Desk Specialist

Almelo

This company is a global leader in the search for new and innovative technologies that support the development of sustainable energy supply. We do this in several ways. One of our core technologies is gas centrifuge technology, which is used to enrich uranium.

Enrichment is an essential step in the nuclear fuel cycle. Without enriched uranium, nuclear power plants cannot operate. And nuclear energy is vital for a clean future. In addition, we develop innovative battery-free solutions for grid management and grid stability, as well as hybrid energy management solutions. We are also working on both mobile and stationary solutions for hydrogen storage.

  • Handle incidents and service requests end-to-end (ITIL-based) ‎
  • Provide 1st and 2nd level support (remote and on-site) ‎
  • Install, configure, and maintain workstations, software, and peripherals ‎
  • Manage hardware lifecycle and asset data (e.g., TOPdesk) ‎
  • Support software deployments and updates (e.g., SCCM) ‎
  • Assist with office moves and workplace setups ‎
  • Perform user onboarding and training ‎
  • Support IT security solutions (e.g., SINA, Forcepoint, DriveLock) ‎
  • Ensure SLA compliance and proper ticket documentation ‎

  • Completed degree in computer Science or a related field;
  • ‎Experience in IT Service Desk / End-User Support ‎
  • Strong knowledge of Windows environments and client management ‎
  • Familiar with ITIL processes and ITSM tools ‎
  • Experience with tools like SCCM, Citrix, or similar ‎
  • Structured, hands-on, and customer-focused mindset ‎
  • Fluent in English (German/French is a plus) ‎
  • Willingness to travel internationally (50%)‎

  • Good salary according to your experience
  • 40 holidays per year
  • 3% bonus per year
  • 113% of your personal insurance
  • Bootcamp, yoga and many other activities that benefit your health

Solliciteer direct:
Jasper Silderhuis
+31 6 837 936 48
jasper@onpossible.nl
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Solliciteer direct
Contactpersoon
Dennis Pluijter
+31 6 23 85 68 23
dennis@onpossible.nl